Considering that I work on Epson printers Nearly each day, Sick see if I cant assistance out with any queries that pop up within the Epson sub forum if it relates to fixing or servicing them. Did your orders get delayed at all Beforehand? I purchased from Best Buy (Magnolia) https://epsonprintersuk77531.blogprodesign.com/59014830/the-best-side-of-printers-epson-smart-panel